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Student Success

Student Success

Student Success are here to assist you with a smooth transition to university and help you to stay on track with your studies so you reach your full potential at ECU. This includes:

  • Supporting study progress, health and wellbeing.
  • Assessing personal challenges and developing action plans to overcome them.
  • Providing referrals to specalist support serivce both in ECU and in the community.
  • For International students, providing guidance on living in Australia, Confirmation of Enrolment (CoE) and Student Visas.

Managing Study and enrolment

International students must strive, at all times, to complete their studies within the completion date as specified on their Confirmation of Enrolment (CoE).

This means you are generally required to enrol in 60 credit points in each compulsory semester (Semester 1 and Semester 2). If you are considering studying less than 60 credit points in a semester, you will need to have approval from a Student Success Officer, before you withdraw from any units.

Read more about this process.

Enrolment advice: Student Success Officers are unable to provide advice on unit enrolments. New commencing students can find advice on My Uni Start and continuing students can find advice in our re-enrolling guide.

Contact Us

A Student Success Officer might call you to see how you are going, but you can always make a time to talk with someone when you want.

Our Student Success Officers are specialised in different areas. See who is best to support you and your success by reviewing the descriptions below and getting in contact.

ECU Student Success Team  

Student Success Officers support all students (domestic and international onshore), whether you’re studying on campus or online. Appointments are available face-to-face, via phone or online. Book an appointment at a time that suits you with a Student Success Officer.

We are located in the Student Hub on Joondalup and Mt Lawley campuses. We visit the South West Campus throughout the year.

You can also contact any Student Success team by submitting an inquiry via the online form on Ask Us or phoning 134 328.

Kurongkurl Katitjin Student Success Team

Kurongkurl Katitjin is ECU’s Centre for Indigenous Australian Education and Research. Our Student Success Team are responsible for providing dedicated support and guidance to ECU’s Aboriginal and Torres Strait Islander students.

While our Centre is based on the Mount Lawley campus, our Student Success Officers have a presence across all three campuses. We are available to meet face-to-face, via phone or online. Contact us by emailing or by phoning 08 6304 6663.

Read more about support available through Kurongkurl Katitjin.

UniPrep Student Success Team

We know there’s a lot to learn when you start university.  If you’re enrolled in UniPrep, your UniPrep Student Success Officers are specially trained to assist you to succeed in your course.

Appointments are available face-to-face, via phone or online. Request an appointment by emailing or by calling (618) 63046076


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