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Student Health Services
ECU Health Service
The ECU Health Service assists students, staff and the university community with their health care needs.
A broad range of general practitioner and nursing services are available.
We aim to provide our students with affordable and accessible physical and psychosocial health support, so that they may achieve an optimal academic performance.
Making an appointment
Appointments are essential and are available online through HotDoc
Our opening hours
- Monday to Friday – 8.30am to 4.30pm
- We are closed on weekends, public holidays and the break between Christmas and New Year
Where are we?
We are located on both Metro campuses in the following locations:
- Joondalup Campus – Building 6. Room 230 – Telephone: (+61 8) 6304 5618
- Mount Lawley Campus – Building 8. Room 109 – Telephone: (+61 8) 6304 6814
If you require medical treatment in the South West there is no medical centre on campus, but there are medical centres in Bunbury, Busselton, Collie and surrounding areas.
Visit HOT DOC to find a medical centre in your area.
Cancelling an appointment
We are a very busy student support service and there is a high demand for appointments.
We ask that patients provide us with at least two hours’ notice to cancel an appointment so that we can offer it to another person in need.
If you do not attend or cancel in this time, you will be charged a missed appointment fee of $40.00.
Long appointments will incur a of $80.00. These fees are not covered by Medicare or OSHC.
Further appointments will not be available until this is paid.
Accreditation and Inclusivity
The ECU Health Service is an AGPAL Accredited General Practice.
Accreditation recognises our ongoing commitment to the highest safety and quality standards within Australian general practice.
- We celebrate diversity, inclusivity, and equity.
- We welcome all cultural and linguistic backgrounds.
- Your health, safety and wellbeing is our priority.
We are currently undergoing preparation for re-accreditation against the Royal Australian College of General Practitioners (RACGP) Standards for General Practices (5th edition). We value your feedback so that we can improve the services we provide.
We invite you to compete our Voice of the Patient confidential feedback survey.
Please complete the short survey by following this link.