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Contact us

Student Hub is your first stop for enquiries you may have and provides the following services:

  • Course information and advice
  • Enrolment assistance, including assistance with pre-requisite waivers, timetable clashes, full unit activities, invalid enrolments
  • Assistance with resuming your studies following a deferral or discontinuation
  • Advice on time requirements for completion of courses
  • Identification of potential graduates
  • Student support services
  • Lodgement of forms

If we can’t service your specific enquiry we can help refer you to the right place.

Out of hours crisis line for ECU students

Call 1300 583 032 or text 0488 884 232

This phone support service operates from 4.30pm to 8.30am on weekdays, and 24 hours on weekends, providing students with mental health and well-being support. The service is intended to help callers find immediate relief from emotional distress, explore coping strategies for the current crisis.

CampusWalk-in HoursLocationTelephone Online
Joondalup Monday to Friday 9.00am to 4:30pm (AWST) Building 34

Within Australia: 134 328

Outside Australia: (61 8) 6304 0000

Visit AskUs
Mount Lawley Monday to Friday 9:00am to 4:30pm (AWST) Building 3

Within Australia: 134 328

Outside Australia: (61 8) 6304 0000

Visit AskUs
South West Monday to Friday 9.00am to 4:00pm (AWST) Building 1

Within Australia: 134 328

Outside Australia: (61 8) 6304 0000

Visit AskUs
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