Salesforce is an integrated platform that includes modules for sales, service, marketing, commerce, engagement, analytics, communities and productivity.
The Salesforce platform is comprised of a number of individual products with varying levels of security and access. Access is only granted to those who have direct responsibility within each product.
Access request types can be found on the 'Access' webpage.
Issues accessing the application should be directed to the IT Service Desk.
This includes issues such as:
You should lodge an enquiry with the IT Service Desk as soon as possible, via email: firstname.lastname@example.org or telephone: (08) 6304 6000 or extension 6000.
For assistance using the application, questions about functionality or if you are experiencing errors when carrying out a specific action in the application please contact Business Support via email: email@example.com or telephone: (08) 6304 8970 or extension 8970.
In some cases, specialist support is available for a particular application. You can find out more information by viewing the 'Support' page within the associated web application page.
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