Overview
ECU has a large number of web enabled applications that are used by staff. Within this section of the intranet you will find help and resources for many of our critical web application systems. As more web systems are transitioned into the WebCMS system they will appear in the list below, with many more of the web application systems listed here are also available as 'Easy Logins' and 'Other Logins' from the Staff portal.
Staff web applications
- Callista
- Canvas
- Course and Units Offering System
- Marks Recording System
- Online Exam Submission System
- Online Forms System
- Research Activity System
- Research Ethics Management System
- Research Management System
- Salesforce
- Web Content Management System
Popular 'Student' web systems used by Staff include;
Support
All issues should be directed to the IT Service Desk.
This includes issues such as:
- the application is not responding; or
- you are unable to access the application; or
- or the application is presenting error messages.
You should lodge an enquiry with the IT Service Desk as soon as possible, via email: itservicedesk@ecu.edu.au or telephone: (08) 6304 6000 or extension 6000
In some cases, specialist support is available for a particular application. You can find out more information by viewing the 'Support' page within the associated web application page.
Off-campus and wireless access
Access to web applications within the "Easy Logins" and "Other Logins" such as Canvas, SIMO, Callista Connect, and Oracle Purchasing from within either the Student or Staff Portals may require you to have a Virtual Private Network (VPN) running between your computer and the university network. Information about setting up a VPN on your operating system visit the wireless help pages.
A VPN ensures all access between your machine and the university network is safe and secure.