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Student health

There are a lot of changes and transitions in both life and study at the moment.

The team at Student Life are here to support you, and help you make the adjustment to remote learning, and assist with any other challenges you face.

Don't hesitate to get in contact with us for help.

The ECU Student Health Services assists students, staff and the university community with their health care needs. The primary function of the service is to provide you with psychosocial and physical health support, so that you may achieve an optimal academic performance in the shortest possible time.


TeleHealth Appointment

ECU is now offering TeleHealth appointments.

As part of the Australian Governments response to COVID-19 we are able to bill Telehealth services. All Medicare eligible Australians and overseas health fund participants can now receive these services. Telehealth is a medical appointment conducted by video consultation or telephone. It allows you to access a medical practitioner while not having to travel to the clinic.

To make a TeleHealth appointment follow the instructions available in the downloads section of this page.

Clinic Appointment

TeleHealth appointments are recommended, but you can also make an appointment at the Joondalup or Mount Lawley Campus during the hours of 8.30am and 4.30pm (AWST).

  • Joondalup campus, Building 6, Room 6.230, Telephone: (61 8) 6304 5618
  • Mount Lawley campus, Building 8, Room 8.109, Telephone: (61 8) 9370 6814
  • South West campus - there is no medical centre on campus, but there are medical centres in Bunbury and surrounds

ECU Student Health Services is closed during the University's Essential Student Services Period and University observed public holidays. Medical consultations with Doctors are not available on public holidays.

COVID-19  Clinics Western Australia

The Western Australian government has recently opened specialist clinics to assist people who are concerned they may be experiencing the effects of the COVID-19 virus.

Who should attend:

People will only be tested if they have  fever and/or respiratory symptoms such as shortness of breath, cough or sore throat.

AND documented evidence of:  overseas travel in the last 14 days (provide boarding pass or flight booking or airline bag tag with name and date of travel)


close contact of a confirmed COVID-19 case (provide name of case)
Patients who are tested should remain isolated at home, until they receive their test results and further medical advice.

Who should avoid?
Do not attend unless you have symptoms AND meet the above criteria, including documented evidence.

People presenting at COVID clinics may be infectious.

People who don’t have symptoms and evidence will be turned away and asked to self-monitor for symptoms.

When and where

8.00 am to 8.00 pm daily

  • Armadale Health Service – Ground Floor, 3056 Albany Highway Mount Nasura
  • Fiona Stanley Hospital – Bedbrook Row, north-eastern end of hospital, Murdoch
  • Joondalup Hospital – Car Park P4, Regents Park Road
  • Rockingham General Hospital – Elanora Drive Cooloongup
  • Royal Perth Hospital – Ground Floor, Ainslie House, 48 Murray Street, Perth
  • St John of God Midland Hospital – Yelverton Drive Midland
  • Sir Charles Gairdner Hospital – C Block, Hospital Avenue, Nedlands

10.00am to 4.00pm daily

  • Bunbury Health Campus – 30m left of the main entrance,

Patients in regional areas with documented evidence should go to a public hospital, health service or remote health clinic.

Do not attend the ECU Health Service if you are concerned about COVID-19, telephone the service and ask to speak the the nurse.

Joondalup: (618) 6304 5618
Mt Lawley: (618) 9370 6814

For COVID-19 updates and to learn more visit the WA Health Department.

Read the latest update from ECU

Making a Booking at ECU Student Health Services

Online bookings are now available through HotDoc

Book an appointment online - Joondalup Campus Book an appointment online - Mount Lawley Campus

What you need to bring

When you attend your first appointment at the medical centre, please present your:

  • Student ID card
  • Medicare or Overseas Health Cover card

Billing procedure

If you are an ECU enrolled Australian resident student with a current Medicare card your medical consultation is bulk billed.

If you are an International student with current active OSHC Allianz or OSHC Medibank health insurance your medical consultation can be direct billed to your health insurer.

ECU staff, visitors and public are billed by private account and are required to pay on the day of consultation. Medical consultations provided to Health Care card holders and pensioners are bulk billed. A list of private fees is available at the reception desk in both medical centres.

Medical disclaimer

This site has been designed to provide information about the Student Health Services at ECU and is for educational purposes only. The contents of this site are not intended to diagnose or treat any health problem or disease. See your health professional for specific medical advice and assistance.


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