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Student health

The ECU Student Health Services assists students, staff and the university community with their health care needs. The primary function of the service is to provide you with psychosocial and physical health support, so that you may achieve an optimal academic performance in the shortest possible time.

Making a Booking at ECU Student Health Services

Online bookings are now available through HotDoc

Book an appointment online - Joondalup Campus Book an appointment online - Mount Lawley Campus

What you need to bring

When you attend your first appointment at the medical centre, please present your:

  • Student ID card
  • Medicare or Overseas Health Cover card


TeleHealth Appointment

ECU is now offering TeleHealth appointments.

As part of the Australian Governments response to COVID-19 we are able to bill Telehealth services. All Medicare eligible Australians and overseas health fund participants can now receive these services. Telehealth is a medical appointment conducted by video consultation or telephone. It allows you to access a medical practitioner while not having to travel to the clinic.

To make a TeleHealth appointment follow the instructions available in the downloads section of this page.

Clinic Appointment

TeleHealth appointments are recommended, but you can also make an appointment on campus during the hours of 8.30am and 4.30pm (AWST).

  • Joondalup campus, Building 6, Room 6.230, Telephone: (61 8) 6304 5618
  • Mount Lawley campus, Building 8, Room 8.109, Telephone: (61 8) 6304 6814
  • South West campus - there is no medical centre on campus, but there are medical centres in Bunbury and surrounds

ECU Student Health Services is closed during the University's Essential Student Services Period and University observed public holidays. Medical consultations with Doctors are not available on public holidays.

There is a high demand for appointments. If you cancel your appointment at short notice or fail to attend a non-attendance fee will be charged.

ECU COVID-19 Information

For the latest information on COVID-19 and how it affects services at ECU visit our COIVD FAQs.

COVID-19 Testing

Visit the WA Government’s COVID-19 webpage and the HealthyWA website for the latest information and advice on the COVID-19 coronavirus for Western Australia and COVID testing.

COVID-19 Vaccination

ECU Student Health Service is pleased to advise that we are an approved vaccination provider for the COVID-19 vaccines. We are happy to help provide COVID-19 immunisation for our students, staff and wider community.

The vaccine is being made available in several stages. To find out when you are eligible to receive the vaccine, visit the Health Department website and complete the COVID-19 Vaccine Eligibility Checker.

Booking your COVID-19 vaccination appointment

When it is your turn to get vaccinated, you can call us on (618) 6304 5618 for the Joondalup Campus and on (618) 6304 6814 for the Mt Lawley Campus to book your appointments to get your first and second doses of the vaccine.

You can also book on our website online or come in to the practice.

Make sure you book an appointment for your first and second doses of the vaccine. Please call us if you need to confirm what the timing should be between the appointments.

Influenza Vaccination

It is more important than ever to be vaccinated this year. Further information can be found at Healthy WA. Do not attend the ECU Student Health Service if you are concerned about COVID-19.

Please telephone the Student Health Service and ask to speak to the Registered Nurse. Call the Joondalup campus on: (618) 6304 5618

Billing procedure

If you are an ECU enrolled Australian resident student with a current Medicare card your medical consultation is bulk billed.

If you are an International student with current active OSHC Allianz or OSHC Medibank health insurance your medical consultation can be direct billed to your health insurer.

ECU staff, visitors and public are billed by private account and are required to pay on the day of consultation. Medical consultations provided to Health Care card holders and pensioners are bulk billed. A list of private fees is available at the reception desk in both medical centres.

Medical disclaimer

This site has been designed to provide information about the Student Health Services at ECU and is for educational purposes only. The contents of this site are not intended to diagnose or treat any health problem or disease. See your health professional for specific medical advice and assistance.


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