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How to request a Review or Appeal

Reviews and Appeals

At ECU we encourage you to seek feedback from your lecturer to get an understanding of the marks you have been given for an assignment, examination or final unit result.  

Gaining an understanding of why you received the marks you did is a helpful tool in your learning journey.

On occasion, you may disagree with a decision we have made regarding your assessment, examination, final result of even your academic progression status.  

If this is the case, you have the right to request an informal and/or formal review of your assessment, examination, unit result or academic progression status.

Find details of the different stages of the appeals process and the requirement for eligibility. The below information is a guide for any student considering submitting a Formal Review or Appeal application. It is not a substitute for, or a supplement to the Rules.

If you are considering submitting a Formal Review or Appeal application, it is essential that you familiarise yourself with the provisions of these Rules.

Step 1: Informal Review

If you are confused as to why you received the mark you did for an assessment or examination, you should speak with your lecturer about this as soon as possible.  

This can be done by requesting an informal review.  During the informal review meeting you will have a chance to discuss your results, ask questions and resolve any misunderstandings.  

We encourage you to take the Assessment, Exam or Unit Result Informal Review application, which can be downloaded from the Forms page with you to a face-to-face meeting or have it at hand for an on-line or telephone meeting.

If, at the end of the informal review meeting, you are still dissatisfied, you may request a Formal Review of your assessment, examination or final result (step 2) assuming you have grounds to do so.

The University’s Admission, Enrolment and Academic Progression rules Annexure 1, outlines the grounds on which a formal review application can be made. These rules also list the grounds that are not suitable for consideration.  Please read these carefully to ensure you meet the grounds to proceed to a formal review.

Step 2: Formal Review

To request a formal review, you must complete the Assessments, Examination and Unit Result Formal Review form, this can be done using the on-line form or by completing a hard copy.  A supporting statement, explaining the grounds on which you are requesting the formal review (including any available evidence) and the Informal Review Application Form must accompany the Formal Review application.

You can submit an application online, or if you would like to submit a hard copy, please download the Assessment, Examination and Unit Result application form from the Forms page and submit it to the Student Hub via Ask Us.

Timeframes and Deadlines

Assessment, Examination and Unit Result Formal Review applications are subject to the following deadlines:

  • Assessment task or Exam Formal Review must be lodged within 21 days of the result becoming available (generally within the teaching period); or
  • Final Unit result/grade must be lodged within 30 days of the final result becoming available (generally at the end of the teaching period).

Your academic progression status refers to how well you are progressing through your course, academically.  You may be given an academic progression status of ‘good standing’ ‘probation’ ‘at risk ‘suspended’ or ‘excluded’ by the Board of Examiners as they apply the Admission, Enrolment and Academic Progression rules.  

Should you wish to contest the academic progression status given to you as a result of the Board of Examiners decision, you may do so by submitting an Academic Progression Status Formal Review application, this can be done on-line or in hard copy.  

The grounds on which an academic progression status formal review can be made are listed in the Admission Enrolment and Academic Progression rules Annexure 1.  It is vital that you read this first, to ensure you meet grounds to proceed with a formal review.

Your formal review application must contain the completed Academic Progression Status Formal Review application form, a supporting statement addressing the specific grounds on which the application is being made and include any available supporting evidence. If not in English, supporting documents should be supplied with a translation.

You can submit an application online, or submit hard-copy applications to the Student Hub via AskUs. The Academic Progression Status Formal Review Application can be downloaded from the Forms page.

Timeframes and Deadlines

Academic Progression Status Formal Reviews are subject to the following deadlines:

  • Academic Progression Status Review applications must be lodged within 30 days of the status becoming available on SIMO or 30 days of the student being notified, whichever is earlier.

Lodging an appeal with the Student Appeals Committee

The Student Appeals Committee hears appeals relating to the following matters:

  • A decision made under Rule 8 of the Academic Misconduct Rules (Students) in relation to a finding or Academic Breach of Academic Misconduct, or the Outcome imposed;
  • Refusal or cancellation of enrolment under Rule 3.5.1(a), 3.5.1(h), 3.5.2 or 3.5.4;
  • A Thesis classification under Rule 6.11.1, 6.12.2 or 6.13.1;
  • Non-admission to a degree under Rule 6.14.1 or 6.14.2;
  • A determination of a Formal Review under paragraph 14 of Annexure 1; or
  • A determination of an Academic Progression Status Review under paragraph 23 of Annexure 1.

You may only appeal against one of the above decisions if you have grounds to do so.

The grounds on which you are permitted to appeal one of the above decisions are found at Admission, Enrolment and Academic Progression Rules, Annexure 2.  Additional grounds are available for Academic Misconduct appeals and can be found at section 8 of the Academic Misconduct Rules (Students).

An appeal to the Student Appeals Committee must be made using one of the following application forms. Submit hard-copy applications to the Student Hub via AskUs.

  • Student Appeals Committee – General Appeal application form (for all appeals other than Academic Misconduct appeals).
  • Student Appeals Committee – Academic Misconduct application form.

Along with the relevant form, you must include a statement addressing the specific grounds on which you are appealing, and any available supporting evidence, including copies of relevant documents.

Timeframes

A Student Appeals Committee appeal application must be lodged within 14 days of the relevant decision being made.  Students lodging a late application must include an explanation with evidence, and the late application will only be accepted if exceptional circumstances have been established.

Support Persons

You may wish to appoint a Student Guild representative, friend or family member to act as an advocate to conduct the appeal on your behalf, to accompany or assist you in relation to the appeal, however legal representation is not permitted.

Submission

Once submitted, your application is evaluated by the Director Student Life or their nominee for completeness and adequacy.  If your application is deemed to be incomplete (missing key information or evidence) or inadequate (does not meet or address the grounds for formal review), it will be returned to you with a written explanation. In this event, you will be given an opportunity to revise or improve your application and resubmit it within seven (7) days.  A resubmitted application will be considered on its merit.

Once accepted, the application will be referred to the relevant decision-maker and an acknowledgement communication will be sent to you.

The Formal Review

A formal review will be conducted by the school.  In reaching a determination, you may be contacted for an interview or asked to provide additional information or comment. If this is the case, you may choose to be accompanied by a friend, family member or Student Guild representative, however, legal representation is not permitted.

Decisions

You will be provided with written confirmation of the formal review outcome.  This will normally be sent to your ECU email address.  The notification will clearly explain the decision and the reasons behind the decision.

Please note; applications submitted in December/January may experience a delay in decisions being communicated due to the Essential Student Service Period.

We are here to help.

The Student Hub can assist you to understand the reviews and appeals processes.  They can advise you on how to submit your application (on-line or in hard copy) and tell you what documents are required.  They are also available to answer your questions on submission deadlines and the progress of your application.

The Student Guild are available to support you with all stages of the review and appeals processes and can assist you with compiling your application.  For information on the full list of services offered by the Student Guild and how to access them please visit their website.

Different types of reviews and appeals have different lodgment deadlines. In calculating days (lapsed, not business days) as prescribed by the Admission, Enrolment and Academic Progression Rules, the following days will not be taken into account:

  • the University’s Essential Student Services Period;
  • Good Friday to Easter Monday inclusive;
  • Australia Day (on the day it is observed by the University); and
  • ANZAC Day (on the day it is observed by the University).

Formal Reviews

Formal Review applications must be submitted within the following time periods:

  • Assessment or Examination Formal Review applications are to be lodged within:
    21 days from the result becoming available (generally within the teaching period).
  • Final Unit Result Formal Review applications are to be lodged within:
    30 days of the final result becoming available (on SIMO, generally at the end of semester/teaching period);
  • Academic Progression Status Review applications are to be lodged within:
    30 days of the status becoming available (on SIMO, generally at the end of semester/teaching period) or by notification, whichever is earlier.

Appeals

Appeals to the Student Appeals Committee must be submitted within the following period:

  • Student Appeals Committee Appeal applications must be lodged within:
    14 days from the relevant decision being made.

Please note: Failure to comply with these deadlines may result in the submission being rejected. Please refer to Late Lodgments

Results/status release date Semester 1, 2020

Unit results and associated academic progression status information for semester 1, 2020 is due for release on Monday 20 July 2020. Students who have deferred exams will have their results released at a later date.

Students who are dissatisfied with their Unit results and/or academic progression status, and who considers that it does not accurately reflect their level of achievement or circumstance, may consider submitted an application for a Formal Review.  These applications should observe the following deadlines:

  • Unit Result Formal Review applications must be lodged by close of business on
    Wednesday, 19 August 2020
  • Academic Progression Status Formal Review applications must be lodged by close of business
    Wednesday, 19 August 2020

Please note: An Assessment or Exam Formal Review application for an individual assessment task or examination must be lodged within 21 days of that result becoming available (generally during the teaching period).

Your responsibility

You are responsible for checking SIMO regularly for your academic results and your student email for any correspondence or notifications.

Late applications

If you have missed the deadline for a review or appeal, but still wish to submit an application, you can do so but you must provide a statement giving sufficient reason and evidence as to why your request should be considered outside of the normal time frame.  

The University may, in exceptional circumstances and with absolute discretion, approve a request where it is appropriate to do so.

Waiting for the outcome of your formal review or appeal should not prevent you from continuing with your studies.  You can request to provisionally enrol pending the outcome of your formal review or appeal as part of your formal review application.  A request to provisionally re-enrolment can be made on both the hard copy and on-line formal review application forms.

In the event your formal review is unsuccessful, and as a result you are not permitted to study, your provisional enrolment will be cancelled. If this occurs after the published unit census date, you will be eligible for a refund of any charges.

Please note: Students who are permitted to enrol provisionally, cannot claim disadvantage of an academic, financial or personal nature if their application is unsuccessful, and they are required to withdraw from a provisionally enrolled unit or units.

If you are dissatisfied with the outcome of your formal review, you can appeal the formal review outcome to the Student Appeal Committee, outlined above.

External Review

Students may, in writing, request the State Ombudsman to review the manner in which their application was handled by the University. It should be noted that the Ombudsman will not normally investigate until all internal avenues of review or appeal have been completed.

The Ombudsman will usually only consider if the University has followed its own Rules, policies and procedures and whether the handling of an individual case has been fair and reasonable. The Ombudsman does not make a new decision (for example, change a unit result) to replace a decision by the University. However, the Ombudsman may recommend that the University reconsider its decisions or actions.

International students who lodge a review request/complaint to the State Ombudsman, must provide evidence of such action to the University’s Director, Student Administration within 20 business days from the date of notification confirming their Appeal application was not upheld.

If this evidence is not received the University must, under the provision of Section 19 of the Education Services for Overseas Students Act 2000, notify the Department of Home Affairs that the student has been suspended or excluded from the University. This notification may have implications for the student’s visa status.

Contact the State Ombudsman

Phone: +61 08 9220 7555
Email: mail@ombudsman.wa.gov.au
Website: http://www.ombudsman.wa.gov.au

Need help?

ECU Student Guild offers assistance with Reviews and Appeals.

Got a question? Visit AskUs. Submit an online enquiry via AskUs or visit Student Hub.

 

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