Top of page
Global Site Navigation

Student Intranet - Support

Local Section Navigation
You are here: Main Content

Student Counselling Service

ECU provides a free, confidential counselling service to all currently enrolled ECU students residing in Australia* to address any personal issues that impact on your studies.

What we do

Counsellors can provide you with emotional support, help you understand the problems you have and assist you to find new solutions and new ways of coping. Sometimes, specialised support or treatment from other agencies may be required. If this needs to happen, your counsellor will discuss a referral  with you.

You can talk to an ECU counsellor about anything that is causing you concern, such as:

  • Balancing study, life and work
  • Managing your time effectively
  • Cultural adjustment and living away from home
  • Feeling stressed, anxious or depressed
  • Difficulty studying, worrying about achievement, doing presentations and exams
  • Problems in relationships with family, friends and partners
  • You have been sexually assaulted (current or past). If you need to report a sexual assault or sexual harassment incident, this can be done online here.
  • You are having issues around identity
  • You are experiencing suicidal thoughts or difficulties with thoughts around harming yourself

Some initial tips for managing common student concerns are also available on our Tip Sheets page or by attending one of our workshops.

Things to note about our service

  • We do NOT provide supporting documentation for extensions, deferrals or withdrawals as a matter of course if you have not engaged with our service previously. If you are wanting documentation, please advise reception when making your appointment so this information can be provided to your counsellor. There are circumstances in which documentation can be provided, however this will be at the discretion of the Counsellor and in consultation with the Manager, Counselling and Equity Services.
  • When making an appointment, we must speak with the student directly for consent and privacy considerations. Appointments for students cannot be made or requested by friends, lecturers or family members.
  • Children are not permitted in counselling sessions. If you do have children, we ask that you leave them with a friend/family member for your session.
  • Appointments are for students only. Family members/friends are not to be part of the counselling session. It is up to the Counsellor’s discretion if a friend or family member may be required in session and this is done in consultation with the student during the session.
  • Please note that face-to-face counselling sessions at the Bunbury Campus are available on Mondays and Wednesdays.

*If you are an ECU Student residing overseas, we are unable to provide counselling services for legal reasons, however you can still make contact with ECU Counselling and we will endeavour to assist you to locate someone within your area that you can engage with.

How do I make an appointment?

If you would like to make an appointment on any campus, please contact one of our numbers below.

ECU Counselling Service reception
Mount Lawley: Building 8.109
Joondalup: Building 34.245
Bunbury: Building 1.121*
Monday to Friday
8:30am - 4:30pm
All campuses
(61 8) 9370 6706

Please have a pen and your student number close by as our receptionist will ask you for your details. You will be contacted the day before to confirm your appointment. If you are unable to attend your appointment, please let us know as soon as possible. That way, we can offer the appointment to someone else.

Please note that the Student Counselling Service at Mount Lawley Campus has moved to Building 8 as of 26 March 2019.


Top frequently asked questions on this topic

Got A Question? Ask Us.

Skip to top of page