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Success Officers are here to support you.
Student Success
Student Success
Student Success are here to assist you with a smooth transition to university and help you to stay on track with your studies so you reach your full potential at ECU. This includes:
- Supporting study progress, health and wellbeing.
- Assessing personal challenges and developing action plans to overcome them.
- Providing referrals to specialist support services both in ECU and in the community.
- For International students, providing guidance on living in Australia, extending your Confirmation of Enrolment (CoE) and/or enrolment requirements as a student visa holder.
Managing Study and enrolment
International student visa holders must strive, at all times, to complete their studies within the completion date as specified on their Confirmation of Enrolment (CoE).
This means you are generally required to enrol in 60 credit points in each compulsory teaching period. (Semester 1 and Semester 2). If you are considering studying less than 60 credit points in a semester, you will need to have approval from a Student Success Advisor, before you withdraw from any units.
Read more about this process.
Enrolment advice: Student Success Advisors are unable to provide advice on unit enrolments. New commencing students can find advice on My Uni Start and continuing students can find advice in our re-enrolling guide.
Contact Us
We have three different Student Success Teams who specialise in different areas. See who is best to support you and your success by reviewing the descriptions below and getting in touch.
ECU Student Success Team
Student Success Advisors support all students (domestic and international onshore), whether you’re studying on campus or online.
Your School or other ECU teams may request for a Student Success Adviser to call you to see how you are, but you can always make a time to talk with someone when you want.
Appointments are available face-to-face, via phone or online. Book an appointment at a time that suits you with a Student Success Advisor.
We are located in the Student Hub on Joondalup and Mt Lawley campuses. We visit the South West Campus in person each fortnight.
You can also contact any Student Success team by submitting an inquiry via the online form on Ask Us or phoning 134 328.
Kurongkurl Katitjin Student Success Team
Kurongkurl Katitjin is ECU’s Centre for Indigenous Australian Education and Research. Our Student Success Team are responsible for providing dedicated support and guidance to ECU’s Aboriginal and Torres Strait Islander students.
While our Centre is based on the Mount Lawley campus, our Student Success Officers have a presence across all three campuses. We are available to meet face-to-face, via phone or online. Contact us by emailing kkstudentsuccess@ecu.edu.au or by visiting us online.
Read more about support available through Kurongkurl Katitjin.
UniPrep Student Success Team
We know there’s a lot to learn when you start university. If you’re enrolled in UniPrep, your UniPrep Student Success Officers are specially trained to assist you to succeed in your course.
Appointments are available face-to-face, via phone or online. Request an appointment by emailing uniprep@ecu.edu.au or by calling (618) 63046076