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Student Counselling Service

The ECU Counselling Service provides a free, confidential service to all current ECU students residing in Australia* to address any personal issues that impact on your studies. The service offers short to medium-term counselling (6-10 sessions per calendar year).

Our counsellors have backgrounds in Psychology and Mental Health Nursing, and are skilled and experienced in helping people with a wide range of personal, psychological and study-related difficulties.

What we do

Counsellors can provide you with emotional support, help you understand the problems you have and assist you to find new solutions and new ways of coping. Sometimes, specialised support or treatment from other agencies may be required. If this needs to happen, your counsellor will discuss a referral with you.

You can talk to an ECU counsellor about anything that is causing you concern, such as:

  • Balancing study, life and work
  • Managing your time effectively
  • Cultural adjustment and living away from home
  • Feeling stressed, anxious or depressed
  • Difficulty studying, worrying about achievement, doing presentations and exams
  • Problems in relationships with family, friends and partners
  • You have been sexually assaulted (current or past)
  • You are having issues around identity
  • You are experiencing suicidal thoughts or difficulties with thoughts around harming yourself

Some initial tips for managing common student concerns are also available on our Tip Sheets page.

Important Information: If you have been recommended to attend counselling to obtain supporting documentation in relation to extensions, deferrals or withdrawals, please note that these documents will NOT be provided for you as a matter of course if you have not engaged with our service previously, as we are unaware of your circumstances. If you are experiencing difficulties, then please still make contact with the service, but we ask you to advise reception when calling that you also wish to discuss the likelihood of obtaining documentation so that this can be noted. Exceptional circumstances do occur and would need to be determined by the counsellor.

How do I make an appointment?

If you would like to make an appointment on any campus, please contact one of our numbers below. Our policy is that children are not allowed in counselling sessions, therefore if you do have children, we ask that you leave them with a friend/family member for your session.

ECU Counselling Service reception
Mount Lawley: 3.128
Joondalup: 34.245
Bunbury: 1.121**
Monday to Friday
8:30am - 5:00pm
(61 8) 9370 6706
(All campuses)

Please note that consent and privacy considerations mean that we must speak directly with you to arrange an appointment. We won't book appointments if another person, such as a friend, lecturer or a family member, calls on your behalf.

Please have a pen and your student number close by as our receptionist will ask you for your details. You will be contacted the day before to confirm your appointment. If you are unable to attend your appointment, please let us know as soon as possible. That way, we can offer the appointment to someone else.

*If you are an ECU Student residing overseas, we are unable to provide counselling services for legal reasons, however you can still make contact with ECU Counselling and we will endeavour to assist you to locate someone within your area that you can engage with.

**Please note that face to face counselling sessions at the Bunbury Campus are available on Tuesdays and Thursdays only.


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