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Student charter

Edith Cowan University (ECU) is committed to providing a challenging education environment in which all members of its culturally and geographically diverse community can realise their potential.  The needs of the students are our highest priority, and the University will seek continuously to improve the quality of its courses and services to students.  In return, ECU invites students to honour their responsibilities to their studies and to contribute to the life of the University.  Together, the University and the student body will strive to ensure that every graduate has been given the opportunity to enjoy a fulfilling and rewarding learning experience which has promoted their academic, social and personal growth.

The University is pledged to providing all students with equal opportunities, and embraces its statutory obligations to guarantee an environment free of racial, sexual, religious, cultural and physical discrimination.  In addition, the University is committed to the values of integrity, respect, rational inquiry and personal excellence, and the Student Charter is informed by these values.  It sets out the standards of provision which students are expected to assume as members of the University.

The University

The University aims to provide students with:

  • an institution which provides a fulfilling, collegial and developmental experience.
  • an environment that facilitates social life, welfare, health and safety.
  • a suitable and effective learning environment to meet diverse needs.
  • a suitable student support network.
  • full and accurate information as to how members of the University community can be involved in its decision making processes.
  • encouragement for student representative organisations to contribute to the life of the University.
  • appropriate facilities that meet student needs.
  • access to adequate training and support in the new teaching and learning technologies.
  • fair, accessible and efficient administrative procedures.
  • full and accurate information about its activities, procedures and regulations.
  • fair and efficient complaints and appeals procedures.

The Staff

In addition to observing the Staff Code and Conduct, staff aim to provide for students:

  • delivery of effective university teaching and administration which focuses on student outcomes.
  • responsible attitudes towards students at all times.
  • all essential materials and support to enable students to succeed in their studies.
  • availability for consultation with students on a regular basis.
  • maintenance of knowledge within the discipline.
  • completion of administrative tasks and assignment marking in a timely manner, and provision of constructive feedback to enable on-going improvement in the performance of all members of the University community.
  • completion of final unit grading and distribution of results in line with published timelines.

The Students

In addition to observing the University Rules, By-Laws and Statutes, students should aim to:

  • engage with the academic, social and cultural life of the University.
  • contribute to the reputation and development of the University by contributing where improvements can be made, and by participating in its decision-making processes where possible.
  • participate actively and positively in the teaching-learning environment, and maintain steady progress in their academic studies.
  • display responsible attitudes towards staff, fellow students and visitors to the University, and to treat University property with respect.
  • be aware of, understand and comply with the University's Rules, By-Laws and Statutes relating to students.
  • comply with workload expectations, and notify appropriate staff if difficulties are experienced.
  • respond to reasonable requests from staff without undue delay.
  • honour the Rules about cheating, plagiarism, fabrication or falsification of data, as well as the proper use of copyright material.
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