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University Contact Officers (UCO), ALLY

University Contact Officer (UCO)

ECU is committed to maintaining a work and learning environment free from discrimination and harassment. University contact officers (UCOs) perform an important role by acting as an alternative support contact on matters related to harassment, discrimination, or victimisation.

UCOs provide assistance to students and staff by providing referral information on the University’s policies and practices, and details of services available to assist in resolving issues of concern.

A UCO will maintain appropriate confidentiality and may:

  • provide information to a complainant to enable them to make an informed choice as to how to deal with their complaint
  • provide information about the options available to deal with an individual's concerns
  • discuss possible strategies an individual can use to deal directly with another person
  • refer an individual to counselling and other support services
  • refer an individual deciding to make a formal complaint to the appropriate area
  • document procedures adopted to resolve complaints.

A UCO cannot:

  • advocate for a complainant or respondent
  • provide counselling
  • investigate, conciliate or mediate complaints
  • provide support on matters other than harassment, discrimination, or victimisation.

If you would like the assistance of an ECU University Contact Officer, then please contact one of the people listed.


The ALLY network aims to create a more diverse and inclusive culture by promoting greater awareness of, and support for, gay, lesbian, bisexual, transgender and intersex (GLBTI) staff and students.

ALLYs are sensitive toward and have an understanding of GLBTI people and their issues. An ALLY affirms the experience and rights of GLBTI persons and chooses to challenge the homophobic values of others in a variety of ways including by individual example and personal awareness.

ALLYs are not identified as being heterosexual or GLBTI and represent the entire ECU community.

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