Top of page
Global Site Navigation

Human Resources Service

Local Section Navigation
You are here: Main Content

Employee Assistance Program

EAP provides employees and their immediate family members access to free and confidential short-term psychological assistance for either personal or work related issues.

PeopleSense can provide phone, face-to-face or online support.

Further information on PeopleSense is accessible via their website or alternatively below please find links to two three minute video's which can provide a brief introduction to the services available. They explain in detail how the EAP and MAP work, and how to get in touch.

If you are unable to view the videos in full screen mode, simply click on the YouTube button to watch via YouTube.

Making an appointment

To make an appointment, contact PeopleSense and advise that you are from ECU, then arrange a suitable time and location.

Appointments can be made via Telephone: 1300 307 912 or (08) 9388 9000 or Email:

If you are in urgent need of assistance, you can call PeopleSense at any time and ask to speak to a counsellor straight away. They have people ready to take calls 24 hours a day.

PeopleSense have offices in Subiaco, Joondalup, Midland, Fremantle, Rockingham, Mandurah, Murdoch, Bunbury and Busselton. Counselling appointments are also available at the Joondalup Campus for employees and their immediate family members.


Please provide 24 hours' notice to cancel an appointment - late cancellations are charged at the normal hourly rate.

Manager hotline

A toll free management advisory service will be available 24/07 to provide support and guidance on how to deal with a range of people management issues where a clinical perspective on medical and/or behavioural issues in the workplace may be of assistance. The management advisory service is available on T: 1300 307 912.

General enquiries can also be directed to ECU's Safety and Employment Relations team.  Telephone: (08) 6304 2302 or

GP Mental Health Treatment Plan

The ECU Employee Assistance Program intent is short term psychological assistance. If you determine a longer term solution is required your doctor maybe able to provide a GP Mental Health Treatment Plan that enables a patient to access mental health care services so it becomes much more affordable to see, for example, a psychologist for 6 to 10 sessions.

Skip to top of page