completed, monitored and sustaining
The purpose of this Handover, Transition & Monitor is to ensure the PI initiative closure will be handled adequately.
Key aspects of this phase is the Handover Report and Post Implementation Review sign off
The Handover Report will include Process Overview, Process Stakeholders and role, Training, Ongoing Maintenance, SLA’s, KPI’s, Escalation, Business Feedback, Business Requirements, Functional Requirements, Technical Specifications, Process Maps, UAT documents and sign off.
The Post Implementation Review (PIR) Report will include Project accomplishments and shortcomings; Closure of the project effort, Results, Benefits Realised, Client satisfaction and feedback; Lessons learned; How to improve on shortcomings and lessons learned; and Sign off.
Please leave a comment about your rating so we can better understand how we might improve the page.