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Support

Technical support

Issues such as the application is not responding, you are unable to access the application, or the application is presenting error messages should be directed to the IT Service Desk as soon as possible, via email: itservicedesk@ecu.edu.au or telephone: (8) 6304 6000 or extension 6000

Technical support

Technical issues should be directed to the IT Service Desk.

This can be for issues such as:

  • REMS is not responding;
  • you are unable to access REMS; or
  • REMS is presenting error messages.

You should lodge an enquiry with the IT Service Desk as soon as possible:

So that we can assist you efficiently, please provide screenshots of the error (if applicable) and a detailed description of what you were doing when the issue occurred. For more information, visit the DCS Support and Advice web page.

Application support

The Research Ethics Team can offer assistance with using REMS as well as offering advice on the research ethics process.

Research Ethics Team

Telephone: (61 8) 6304 2170

Research Ethics Adviser
Manja Laws
Telephone: (61 8) 6304 2423
Email: research.ethics@ecu.edu.au

Ethics Support Officer
Rowe Oakes
Telephone: (61 8) 6304 2943
Email: research.ethics@ecu.edu.au

Ethics Support Officer
Dr Leanne McRae
Telephone: (61 8) 6304 6793 
Email: research.ethics@ecu.edu.au

Ethics Support Officer
Ines Elloy
Telephone: (61 8) 6304 2886
Email: research.ethics@ecu.edu.au

Ethics Support Officer
Megan Watts
Telephone: (61 8) 6304 3308
Email: research.ethics@ecu.edu.au

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