Issues such as the application is not responding, you are unable to access the application, or the application is presenting error messages should be directed to the IT Service Desk as soon as possible, via email: itservicedesk@ecu.edu.au or telephone: (8) 6304 6000 or extension 6000
Note: If you are on the Windows XP Standard Operating Environment (SOE), the Courses and Units Offering system is not supported in Internet Explorer version 6.0. For alternative browsers, please contact the IT Service Desk, via email: itservicedesk@ecu.edu.au or telephone: (8) 6304 6000 or extension 6000
For more detailed assistance associated with issues relating specifically to the functionality of the Courses and Units Offering System, please contact the SSC, Business Support Team directly via email: business.support@ecu.edu.au or telephone: (61 8) 6304 8970 or extension 8970.
For more detailed assistance associated with timetable requests, please contact the Timetable Coordinator directly via email: timetable@ecu.edu.au.
For more detailed assistance associated with UTEI collections, please contact Student Surveys directly via email: d.manuel@ecu.edu.au or telephone: (61 8) 6304 2076 or extension 2076.
For more detailed assistance associated with Canvas, please contact eLearning Assist via email: elearningassist@ecu.edu.au or telephone: (61 8) 6304 2777 or extension 2777.