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Holiday opening hours 2018-2019

Thursday, 06 December 2018

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Opening hours for future, current and graduating student services will change over the Christmas-New Year break.

Future students

If you’re a future student and want advice about our courses, course admission pathways and how to apply, our Future Students team is available to help you!

The Future Students office closes at 5pm on Friday, 21 December 2018. It reopens on 24 December 2018 (9am – 4pm), then 27 to 28 December 2018 (9am – 4pm) and then 2 to 4 January 2019 (9am – 4pm).

You can call 134 328, visit AskUs or email futurestudy@ecu.edu.au

Walk-in enquiries will only be available on our Joondalup Campus during this period.

Current students

For general and course specific walk-in enquiries, the Student Hub at the Joondalup Campus closes at 5pm Friday, 21 December 2018 and re-opens from Wednesday, 2 January to Friday, 4 January 2019 (9am – 4pm). Student Hub is located in Ngoolark (Building 34) on our Joondalup Campus.

Alternatively, please call 134 328, visit AskUs or email enquiries@ecu.edu.au

Walk-in enquiries will only be available on our Joondalup Campus during this period.

Graduating students

The Corporate Events Office will close at 4:45pm Friday, 21 December 2018 and will reopen at 9:00am on Monday, 7 January 2019.

For all graduations-related queries during the above closure, please email the Corporate Events Office and we will respond on Monday, 7 January 2019.

Graduation registration closes at midnight (12am) on Sunday, 6 January 2019. Late registrations will not be accepted. Emails sent before this time will be accepted.

Security

Security officers will be on 24-hour duty and can be contacted on 6304 3333 (extension 3333 for internal calls). The maintenance help desk will be operational on extension 5554 throughout the break.

Student swipe-card access will be disabled during the break except PhD or postgraduate students who have already obtained authorisation.

Staff access will not be affected but staff are asked to contact Security if accessing campus during this time for safety reasons.

IT

The IT Service Desk will be open at the following times:

DateTime
Saturday, 22 December 2018­ – Wednesday, 26 December 2018 Closed
Thursday, 27 December 2018 – Friday, 28 December 2018 8:30am - 5:00pm
Saturday, 29 December 2018 – Sunday, 30 December 2018 Closed
Monday, 31 December 2018 8:30am - 5:00pm
Tuesday, 1 January 2019 Closed
Wednesday, 2 January 2019 – Friday, 4 January 2019 8:30am – 5:00pm
Saturday, 5 January 2019 – Sunday, 6 January 2019 Closed

While the IT Service Desk will be operational as stated, only a limited number of IT staff will be on-site with core systems supported on an on-call basis.

Non-urgent requests for assistance may not be finalised until after the resumption of full services on Monday, 7 January 2019.

The University will be return to normal operations on Monday, 7 January 2019.

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