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Apple Macs

When are the computers replaced?

Computers are replaced every three years. This is coordinated through the IT Service Centre in conjunction with your School or Service Centre. You’ll be contacted when your computer is due to be replaced.

For more information about computer leasing, download the frequently asked questions in downloads section.

How do I request a new Apple?

To request a new Apple Mac, select from the below:

Once the order form for a new computer is submitted, this will require approval by your Head of School, Director or Manager with the adequate level of financial delegation.

If approved, your request will be processed by the IT Service Centre and take 4 to 6 weeks to arrive. You’ll then be contacted to arrange a deployment time once the computer has arrived on campus.

All ECU-purchased Apple Macs come pre-installed with standard software you’ll need to work at the University.

What to do if you move desks

The first thing you need to do when moving to a new desk or office is complete a move request through the ECUSIS Move Manager, which is also where you can find out more information to help you with your move.

Second thing you need to do is check you have power points and data points within three metres of your desk. If not, call the IT Service Desk on +61 8 6304 6000 to arrange.

Setting up my work station

If you, need help in setting up your computer equipment, contact the IT Service Desk on +61 8 6304 6000.

Check out the Ergonomics page to see how to adjust your workstation and equipment to suit your needs.

Computer security

If you’d like to lock your desktop computer to your desk you can order a ‘Lock iT down’ lock through your School or Centre Officer.

Do you need IT Help? Check out the IT Support and Advice page.

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