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Apple Macs

All ECU-purchased Apple Macs come pre-installed with standard software you’ll need to work at the University.

When are the computers replaced?

Computers are replaced every three years. This is coordinated through the IT Service Centre in conjunction with your School or Service Centre. You’ll be contacted when your computer is due to be replaced.

How do I request a new Apple?

To request a new Apple Mac, please select the appropriate form below.

Apple Computers

Non-standard and unsupported Mac Computer

This will be forwarded to your Head of School, Director or Manager for approval.

If approved, your request will be processed by the IT Service Centre and you’ll be contacted to arrange delivery once the computer has been received. Generally, Apple Mac computers take 2 to 3 weeks to arrive.

Product guide

Download the Apple Education product guide to help you choose the best Apple Mac for your needs.

What to do if you move desks

If you’re moving to a new desk or office, complete a move request through Room Allocation. Make sure your new location has power outlets as well a network port within 3 metres of your desk. You can call the IT Service Desk if you need to organise additional power or network ports.

If your computer is locked down to your desk, contact the Facilities and Management Office to borrow the key to unlock it. Don’t forget to lock the computer to your new desk!

It‘s your responsibility to move the computer to your new location, but if you need help reconnecting your computer you can call the IT Service Desk for assistance.

Computer security

All PCs should be locked down securely to your desk. Lock iT down are the ECU-preferred supplier of locks. You can browse their range online or contact them via the contact form on their website to request a quote.

How should my workstation be set up?

Download the Ergonomic Workstation Setup Guide to see how to adjust your workstation and equipment to suit your needs. We also suggest you read the University’s Ergonomics Policy.

Do you need IT Help? Check out the IT Support and Advice page.

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