All ECU-purchased Apple Macs come pre-installed with standard software you’ll need to work at the University.
Computers are replaced every three years. This is coordinated through the IT Service Centre in conjunction with your Faculty or Service Centre. You’ll be contacted when your computer is due to be replaced.
To request a new Apple Mac, please select the appropriate form below.
This will be forwarded to your Head of School, Director or Manager for approval.
If approved, your request will be processed by the IT Service Centre and you’ll be contacted to arrange delivery once the computer has been received. Generally, Apple Mac computers take 2 to 3 weeks to arrive.
Download the Apple Education product guide to help you choose the best Apple Mac for your needs.
If you’re moving to a new desk or office, complete a move request through Room Allocation. Make sure your new location has power outlets as well a network port within 3 metres of your desk. You can call the IT Service Desk if you need to organise additional power or network ports.
If your computer is locked down to your desk, contact the Facilities and Management Office to borrow the key to unlock it. Don’t forget to lock the computer to your new desk!
It‘s your responsibility to move the computer to your new location, but if you need help reconnecting your computer you can call the IT Service Desk for assistance.
All PCs should be locked down securely to your desk. Lock iT down are the ECU-preferred supplier of locks. You can browse their range online or contact them via the contact form on their website to request a quote.
Download the Ergonomic Workstation Setup Guide to see how to adjust your workstation and equipment to suit your needs. We also suggest you read the University’s Ergonomics Policy.
If you would like more information or wish to lodge a request or report an incident, please see our 'support and advice' page.