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Our services

The IT Services Centre provides a range of services to all staff and students, from day to day IT requirements like the computer on your desk, through to planning for the University’s future, and everything in between.

These pages will help you find out about the most frequently used services on offer.
For a more comprehensive list of services please visit the IT Services Kiosk, where you can also track your open IT records, check for planned outages, look for IT tips and tricks and lots more.

If you wish to lodge a request or report an incident, why not use The IT Services Kiosk?
As the shop front for all services provided by the IT Services Centre to ECU staff you can report IT-related faults, ask IT questions, search a knowledge base of FAQs and user guides or order items and services.

Getting connected

Your ECU login account gives you access to systems and services, both on and off-campus.

Conferencing and collaboration

Assistance with setting up your videoconference, teleconference, webinar or webcast.

Your computer, software and printer

Providing and supporting your everyday essentials in the workplace.

Meeting, teaching and learning spaces

Provision of IT and audiovisual facilities to accommodate your meeting or teaching needs.

Phone services

Providing you with a desktop phone and, in some cases, a mobile phone.

Technology Governance

Technology Governance and architecture services.

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