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Information security

Digital and Campus Services provides resources and information to ECU staff and students to educate and enable them to protect their own personal information, and that of the University.

Our major information and security measures include:

Multifactor authentication

Multifactor Authentication (MFA), is mandatory for all staff at ECU. Using MFA adds an extra layer of security and helps mitigate the risk of data breaches and credential theft.

Set up Multifactor Authentication

LastPass password manager

The number of passwords we are required to remember, both at work and at home, continues to increase. Protecting these passwords is a priority as they safeguard important services, information and locations. Many people have poor password habits and hygiene, such as using similar or the same passwords for all their accounts or not changing passwords often enough. LastPass is a tool that can help by generating complex passwords for different accounts and storing them securely.

Set up a LastPass account

Security advisory email service

The Information Security team provide ongoing email alerts and advice to ECU staff and students as required, whenever security threats are detected.

Education and awareness programs and materials

A range of materials have been developed to raise awareness of security threats within ECU and the broader community. Find out more about protecting your own personal data, and that of the University:

Information security training

Training is available for all ECU staff and students. Contact the Information Security team to find out more.

Threat monitoring and response

Industry experts monitor for security threats and take action to prevent or mitigate security breaches within the University.

Reporting suspicious activity

If you experience suspicious, unusual or threatening cyber activity, you must to report it immediately. Staff assistance and vigilance is essential to detecting and responding swiftly to information security threats to the University.

Examples of suspicious activity can include:

  • Abusive or threatening emails sent from, or received by, an ECU email account;
  • Suspicious behaviour by individuals, requesting personal details, for example date of birth, tax file number, driver’s licence or bank details;
  • Suspicious behaviour by individuals, requesting business information such as your username and password;
  • Changes to your accounts or information that you did not authorise or were not aware of;
  • Unusual performance or activity of computer equipment;
  • Any other suspicious activity causing distress or worry.

The Information Security, Risk and Governance team can provide advice and guidance if you experience any of the above. Please report these incidents to the IT Service Desk in the first instance as a matter of urgency. Information security is everyone’s responsibility.

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