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Managing for Results

These resources may contain some self-assessment tools. These are provided as reflective tools to increase your self-awareness. They are not recommended for any other use. For work with your team, please ask for assistance from Organisation Development.

There are many variables to delivering results. These include making effective decisions, maximising the potential of your employees and ensuring empowerment, accountability and responsibility are encouraged.


The 7 habits of highly effective people website

Lynda Courses

Managing for results (1h 21m)

Discover how to manage your team to optimize execution and performance.

  • Understanding managing for results
  • Motivating effective results
  • Learning tactics that support results
  • Making impactful decisions
  • Maintaining excellence

Building accountability into your culture (34m)

Leadership tips to create a culture of accountability at every level of your organisation

  • The role of leaders in modelling accountability
  • The role of individuals and teams
  • Building accountability into your brand

Further Learning

  • Covey, S.R. (2004). The 7 habits of highly effective people. London: Simon & Schuster UK Ltd.

Providing clarity, setting goals, supporting and giving feedback to your staff will enable them to deliver the outcomes required by your team which will feed into the achievement of the University’s strategic objectives.


Lynda Courses

Setting team and employee goals (1h 9m)

Setting goals is key to getting the best performance from your team. Learn how to set employee goals to drive the behaviour you want, establish business priorities, and help your employees focus on the right things.

  • Understanding goal setting
  • Create SMART Goals
  • Set appropriate goals
  • Implement goals
  • Challenges to goal setting

Performance review foundations (2h 20m)

Learn how to gather performance feedback, write reviews, and deliver them effectively, while making performance review conversations part of your management year round.

  • Overview of performance management
  • Setting goals with employees
  • Gathering feedback on performance
  • Writing the review
  • Delivering the review
  • Taking next steps

Leading productive one-on-one meetings (25m)

Discover how to set up and run effective one-on-one meetings

  • Having a one-on-one meeting
  • Setting up a one-on-one
  • Running a one-on-one
  • After the one-on-one meeting

Delegating tasks to your team (50m)

Explore how delegating helps your team build experience while meeting business goals and introduces a four-phase model to delegate tasks and projects large and small.

  • Why delegate
  • Phase 1: Evaluate
  • Phase 2: Handover
  • Phase 3: Support
  • Phase 4: Debrief

Managing employee performance problems (1h 53m)

Discover successful, repeatable scripts to use when employee difficulties arise.

  • Understanding employee performance problems
  • Employees with productivity problems
  • Employees with negative attitudes and behaviours
  • Employees with strong emotions
  • Employees with large egos
  • Employees with social issues
  • Making lasting team changes

ECU Professional Development Courses

Further learning

  • There are no further resources provided at this stage

Managers work in the areas of planning, leading, organising and controlling. Within these functions are many activities.


Lynda Courses

Management foundations (2h 9m)

Learn the management fundamentals you need to become a manager your employees admire and respect and one your boss can rely on.

  • Understanding management
  • Managing performance
  • Managing people
  • Managing the business

Six Sigma Foundations (1h 54m)

Learn how to use Six Sigma to drive improvements in the performance of your processes, products and services

  • Introduction to Six Sigma
  • Key concepts in Six Sigma
  • Selection of Six Sigma projects
  • Define phase
  • Measure phase
  • Analyse Phase
  • Improve phase
  • Control phase

Learning PRINCE2 (1h 27m)

Learn about the fundamental themes and processes of PRINCE2, the de facto standard for project management in the UK

  • What is PRINCE2
  • PRINCE2 themes
  • Processes

Project Management Foundations (3h 20m)

Learn project management techniques to effectively manage simple projects and complex enterprise-wide initiatives. This course tackles the basics of project management, from building a project plan to managing resources.

  • Getting to know project management
  • Exploring project management knowledge areas
  • First things first
  • Developing a project plan
  • Building a project schedule
  • While you run the project
  • Working with teams

ECU Professional Development Courses

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