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Developing and Managing Relationships

These resources may contain some self-assessment tools. These are provided as reflective tools to increase your self-awareness. They are not recommended for any other use. For work with your team, please ask for assistance from Organisation Development.

As a manager you will need to build relationships throughout all levels of ECU - with your team, your manager, peers, external stakeholders both within and outside the organisation. It is important to learn the fundamentals of building relationships.

Resources

Lynda Courses

Building business relationships (1h 23m)

Build relationships with your manager, co-workers, other teams, and executives, and grow your visibility and value inside and outside your organisation.

  • Overview of building relationships
  • Building a relationship with your manager
  • Building a relationship with your team
  • Building a relationship with other departments
  • Building a relationship with executives

Building your professional network (50m)

Grow your professional network and influence by building meaningful and lasting relationships.

  • In-person connections
  • Recurring connections
  • Social networking

ECU Professional Development Courses

Future Learning

  • Team Profiling (contact OD Manager)

Communication is a two-way process of reaching mutual understanding in which participants not only exchange information but also create and share meaning. In business it is a key function of management. An organisation cannot operate without communication between levels, departments and employees. Read more about the definition of Communication.

Resources

Examples include:

Lynda Courses

Communication (2h 5m)

Effective communication is more than what you say. Learn to overcome anxiety, improve your listening ability, hone your message, and deliver it better

  • Increasing the positive impact of your communication
  • Adapting to your audience
  • Listening to understand and build trust
  • Managing common communication challenges

Communicating across cultures (18m)

Discover how to communicate better across cultures as a business leader.

  • Cross-cultural communication

Influencing Others (1h 21m)

Learn how to increase your influence and visibility in your organisation.

  • What the best influencers do before they influence
  • How to choose the best influence methods for your situation
  • How to make your influence welcomed and wanted

ECU Professional Development Courses

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