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Zoom is a real-time video conferencing tool that can be used for live, online tutorials. It allows you talk with students, share screens, text chat and capture a recording of your session.

There are a limited number of full licences at ECU, that have been designated to allow for Zoom sessions of unlimited length and unlimited participant numbers.  All other staff will have access to a basic Zoom licences that allows for 40-minute meetings and up to 100 participants.

The basic Zoom licence will be applied by default to ECU users when they login to Zoom for the first time, using and login via SSO (single sign-on).  Existing users of Zoom that no longer have the full licence will automatically downgrade to a basic licence (click on your profile in Zoom to determine your licence type).  A Participant does not require a Zoom account nor licence in order to join a meeting and can join for free.

Staff are encouraged to use the University’s preferred platform for video conferencing, Microsoft Teams. For teaching and learning purposes, staff are advised to use Blackboard Collaborate Ultra.

If you have requirements that cannot be met by either Blackboard Collaborate Ultra, Microsoft Teams or the Zoom basic licence, please contact the IT Service Desk on +61 8 6304 6000 or


  • A headset with a microphone and a webcam (laptop computers have built-in mic and camera)
  • A well-lit space (avoid having a window behind you)

Set up and use Zoom

  • ECU staff can install the Zoom desktop client application from the Software Centre.  External attendees can install the client from: The client version provides a simple graphics interface for Zoom.


  • Access the Zoom web application to provide more advanced features such as polling setup, reports….
    • From your browser by entering the URL address
    • Click Sign in at the top of the page
    • Login with your ECU username and password
  • Note that students are prompted to download and install Zoom from the Internet, the first time they enter a session link.

Use Zoom

  • From the Zoom client, click ‘Schedule’ OR from the Web application click the Meeting tab, to generate a meeting and the room details for your students.  Meetings can schedule directly in Blackboard as a list of sessions using the Zoom Blackboard Integration tool.

Finding help

Further Support

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