If you have received reports that your students cannot view your Panopto videos or if you have received some emails similar to the one below, this means that your Panopto videos are not correctly set up.
The issue occurs when a video is linked or embedded in your Blackboard site when it has been recorded in your private folder, typically your My Folder.
This is easily addressed by following the two steps outlined below. Please follow these steps, or contact eLearning Assist (firstname.lastname@example.org or leave a voice mail at x2777) and we will be able to guide you through the steps over the phone.
Step 1 – You must add and configure the Panopto tool link in each Blackboard site that you want to use: follow the instructions in the following guide - Add Panopto to Blackboard PDF, 266.1 KB
Step 2 – You must move the video(s) you have linked in the Blackboard site from your private folder (e.g. My Folder) into the Blackboard site folder: follow the instructions in the attached guide - Move your Panopto Videos PDF, 451.95 KB\
Again, if you need any advice or further help, please contact us at eLearning Assist (email@example.com or leave a voice mail at x2777).