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Intervention strategy

Edith Cowan University Intervention Strategy Guidelines

These guidelines outline the processes that Edith Cowan University (ECU) applies to the support of Student Visa holders who are at risk of not completing their course of study in the registered course duration.

In order to comply with the requirements of the National Code 2007, ECU must provide a documented strategy to assist these students to maintain satisfactory course progress. These guidelines should be read in conjunction with the 'Enrolment Loads for International Students' policy and apply to all Student Visa holders enrolled at ECU.

For the purposes of these guidelines and ECU’s compliance with the National Code 2007, an intervention strategy:

  • is a plan to assist students who have been identified as being at risk of not completing their course of study in the registered duration, to complete their studies;
  • is designed to assist a student in managing their studies successfully and maintaining satisfactory academic progress;
  • can consist of various components depending upon a student’s individual circumstances, needs and willingness to engage with the strategy;
  • aims to assist identified students get their studies on track and complete within the registered duration of the course or provide useful strategies to assist the student in developing a new and more appropriate study plan to complete their program.
  • may include
    • a specified reduced enrolment load;
    • teaching and learning workshops and activities;
    • a modified study plan;
    • health and counselling recommendations; or
    • other steps to take into account a student’s current situation and future needs.
  • must be documented on the student record in order to enable ECU to extend the Student Visa holder’s Confirmation of Enrolment.

Identifying students at risk of not meeting course progress requirements

Students are identified in one of the following ways:

  1. At the end of each teaching period, Student Visa Holders who fail 50% or more of the credit points they attempt or are assigned an academic progression status of 'Probation' are identified being at risk of not making satisfactory course progress. These students are advised of the support services and options available to them via the Advisory Strategy described below.
  2. Students identified at risk of not completing in the registered course duration through other means such as: identification by a staff member or; through self-identification if a student considers they are having difficulty coping and seeks assistance.

Contacting identified students and activating an Intervention Strategy

1. Advisory Strategy

An Advisory Strategy is implemented via communication with the student on the requirements for course progression and contains information on the support services available to the student to help achieve satisfactory course progression.

This strategy is usually initiated as a result of poor academic performance. Student Visa Holders who fail 50% or more of the credit points they attempt in a teaching period, or are assigned an academic progression status of “Probation” are identified as at risk. These students will be issued with a letter (sent electronically) from the Assessments and Student Records Office confirming their status and information on support services or activities available to address their situation.

An Advisory Strategy is deemed to be implemented once a letter has been sent to the student by the Assessments and Student Records Office, and will be recorded on the student’s record.

Students identified as at risk of not making satisfactory course progress by an ECU staff member or students that self-identify should be directed to the ESOS Managing study loads Achieving Satisfactory Course progress website www.ecu.edu.au/international/admissions/esos/course_progress or to the Student Services Centre (SSC) Student Connect Officers, Learning Advisers, or Counsellors who will assist in developing a Negotiated strategy as necessary.

In order for a reduction in load to be allowed, the student must respond to the correspondence sent and agree a Negotiated Strategy as described below.

2. Negotiated Strategy

A Negotiated Strategy will be negotiated and documented at a meeting with the affected student and appropriate staff member of the University.

The Negotiated Strategy may result from

  • a meeting between the student and the Manager, Student Central, a Student Services Centre (SSC) Student Connect Officer, Learning Advisers, or Counsellors after they have received an Advisory Strategy letter; or
  • a meeting between the student and the Manager, Student Central, SSC Student Connect Officers, Learning Advisers, or Counsellors after referral by another staff member at ECU or self referral

When a student responds to correspondence sent as a result of an Advisory Strategy and the student indicates there are issues affecting their academic performance that may require an extension of their Confirmation of Enrolment, a Negotiated Strategy must be implemented. A Negotiated Strategy is an agreed individual strategy between the student, SSC Student Connect Officers, Learning Advisers, or Counsellors.

The Negotiated Strategy can include the following:

  • a specified reduced enrolment load determined in conjunction with the Manager, Student Central or a Student Connect Officer;
  • ongoing support from the Learning Advisers or SSC Counsellors; or
  • other appropriate strategies to best address the individual issues affecting a student’s academic performance (as agreed by the Manager, Student Central or a Student Connect officer on advice from a Learning Adviser or Counsellor)

A Negotiated Strategy is deemed to be implemented once the student has signed the strategy document and all relevant supporting documentation has been submitted to SSC Student Connect Officer. A Negotiated Strategy will be recorded on the student’s record by the Manager Student Central or a Student Connect Officer.

3. Performance Contract

A Performance Contract is a mandatory Intervention Strategy that a Student Visa holder must undertake in order to maintain their current enrolment. A student must meet the terms of the Performance Contract in order to continue any future enrolment.

A Performance Contract is usually issued to students who have been identified as having poor academic performance over a number of semesters in the same or different courses, but have not been excluded from the University. The Performance Contract usually stipulates a required enrolment that must be passed in order for the student to continue studying. If the student’s performance falls below that required in the performance contract the student’s enrolment may be cancelled under Rule 14 of the Admission, Enrolment and Academic Progress Rules.

A Performance Contract will be implemented upon review of a student’s enrolment by the Associate Dean (Learning and Teaching) for the Faculty in which the student is enrolled. A performance contract is a mandatory intervention strategy that will be re-assessed at the end of the subsequent teaching period to assess compliance. This assessment will be conducted by the Associate Dean (Learning and Teaching). A Performance Contract will be deemed implemented upon advice from the relevant Associate Dean (Learning and Teaching) to the Director Student Services Centre of the Performance Contract. The Director SSC shall provide official notice to the student and a record will be placed on the student’s record by the Assessments and Student Records Office.

Students who do not make satisfactory course progress

As required by the ESOS National Code 2007, ECU will:

10.6 Where the registered provider has assessed the student as not achieving satisfactory course progress, the registered provider must notify the student in writing of its intention to report the student for not achieving satisfactory course progress. The written notice must inform the student that he or she is able to access the registered provider’s complaints and appeals process as per Standard 8 (Complaints and appeals) and that the student has 20 working days in which to do so.

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