The Planning, Quality and Equity Services Centre (PQESC) provides advice, information and support for the University’s strategic planning, operational planning, performance reporting, surveying and quality improvement processes.
The Centre helps the University achieve its mission by undertaking institutional research and engaging with government and stakeholders to successfully position and develop the University. It also supports, promotes and integrates the planning, KPI, and quality frameworks at all levels.
The Centre values and promotes excellence, collaboration and relationship building in all its activities.
Planning and Equity
The Planning and Equity Unit supports the University Council, Council committees and the Senior Leadership Team in their strategic planning, performance monitoring and organisational development functions.
The Quality Unit supports the Quality Framework, by co-ordinating quality improvement activities including school reviews and annual reviews.
Survey Services is responsible for conducting and overseeing survey and other data collection, and processing work that provides strategic and operational information supporting activities such as teaching and learning, service delivery, and staffing.
The Engagement Unit was created in April 2012 and is responsible for providing strategic and operational support for the achievement of the University's engagement priorities. The Unit also supports outreach activities and projects with community stakeholders and partners as well as coordinating and overseeing all of ECU's engagement activities.
The PQESC supports the University and its stakeholders by providing information on a range of services including:
- our planning framework;
- strategic positioning;
- ECU Excellence Framework;
- quality reviews;
- consultative committees;
- course accreditation;
- survey and exam services;
- survey reports;
- Unit and Teaching Evaluation Instrument (UTEI);
- equity statements, plans, strategies and policies;
- equity support and education;
- equity committees; and
- community engagement.