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The Planning, Quality and Equity Services Centre provides support for ECU’s: strategic planning and positioning; operational planning; performance reporting; survey and evaluation activities; quality improvement processes; academic governance; and engagement activities.

The Centre helps ECU achieve its Purpose by: undertaking institutional research and engaging with government and stakeholders to position and develop the University; maintaining ECU’s Planning, Performance Indicator and Excellence frameworks; providing strategic and operational support for the University’s engagement agenda; and overseeing the University’s academic governance processes.


Planning and Equity

The Planning and Equity Unit is responsible for advising on strategic positioning of the University and supporting ECU's Planning and Key Performance Indicator frameworks.  The Unit provides well informed advice on the positioning and development of ECU for its future success and sustainability.

Quality and Academic Governance

Quality and Academic Governance supports the Quality Framework, by co-ordinating quality improvement activities including school reviews, discipline reviews and annual reviews.

Survey Services

Survey Services is responsible for conducting and overseeing survey and other data collection, and processing work that provides strategic and operational information supporting activities such as teaching and learning, service delivery, and staffing.


The Engagement Unit is responsible for providing strategic and operational support for the achievement of the University’s first strategic priority. The Unit develops, coordinates and supports Engagement initiatives between ECU and its external communities, with a focus on building awareness, aspiration and achievement for people from low SES backgrounds.

Our services

The PQESC supports the University and its stakeholders by providing information on a range of services including:

  • our planning framework;
  • strategic positioning;
  • executive support services to the Academic Board and sub-committees;
  • University Rules;
  • quality and academic governance related policies
  • ECU Excellence Framework;
  • quality reviews;
  • benchmarking;
  • consultative committees;
  • course accreditation;
  • survey management;
  • MCQ (Multiple Choice Questionnaire) scanning;
  • equity statements, plans, strategies and policies;
  • equity support and education;
  • equity committees; and
  • community engagement.
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