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Request IT support

IT Service Desk

If you wish to lodge a request or report an incident then please contact the IT Service Desk.  It is preferred that you phone us should your issue require immediate assistance.

Telephone: (61 8) 6304 6000
Email: itservicedesk@ecu.edu.au

Information required

To assist you as quickly as possible, please have the following information ready:

  • your student/staff ID number;
  • the nature of your call;
  • for staff - your current location, phone number and the number of the machine you are using (located beneath the barcode on the white IT Services sticker).
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