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Luminate by Fuji Xerox Print Services

ECU has partnered with Fuji Xerox Australia to provide Luminate, Print and Beyond - a leading-edge document production service - to all ECU staff and students.

New Print Services for ECU Staff and Students

Luminate consists of 3 services:

  • Luminate ScanPrint - the latest in multi-function device technology, available to staff and students across all 3 campuses.  User guides and print credit top-up information can be found on the ECU staff and student portals.
  • Luminate PrintWorks - innovative new print centres, one on each campus, where on-site experts are available to share their knowledge and ideas for print and provision of ECU corporate stationery i.e.:
    -   university forms;
    -   letterheads;
    -   compliment slips;
    -   business cards;
    -   university envelopes; and
    -   reply paid envelopes.
  • Luminate PostHub - mail and courier service for staff only (at this stage), located in each campus PrintWorks.

Sending print jobs to PrintWorks

Future solution – Compass

In the future, we will roll out the Compass Online Job Submission Tool for staff.  Compass is a web-based job ordering, quoting, and workflow tool which users will be able to access from anywhere - not just on the ECU network.  It also comes with robust cost centre management and reporting.  For more information download the Luminate Compass Guide.

Interim solution – Online Form

Until Compass is rolled out, staff and students can download the Print Order Form.  Completed forms are to be emailed to either:

If you have a question

Please direct all print-job related questions and queries to the friendly Luminate PrintWorks staff on your campus:

Luminate Mount Lawley Campus
Building 12.125
Telephone: Extension 5801 (6304 5801).

Luminate Joondalup Campus
Building 6.201
Telephone: Extension 4801 (6304 4801).

Luminate South West
Building 7.101
Telephone: Extension 7801 (9780 7801).

Fuji Xerox Machine Relocations

The fixed contracted prices for machine relocations are:

  • IMACD within same building - $180 (ex GST)
  • IMACD within same metro area - $200 (ex GST)
  • Metro to Regional - $600 + $2/km outside 50km from metropolitan area (ex GST)

Feedback

Our customers views and opinions are important in helping us improve the services we offer. If you have feedback about a service or a suggestion let us know by completing a Service Feedback Form.

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